{"id":23746,"date":"2022-01-26T02:35:32","date_gmt":"2022-01-26T02:35:32","guid":{"rendered":"https:\/\/cms.flipbuilder.com\/?post_type=docs&#038;p=23746"},"modified":"2023-04-14T03:34:20","modified_gmt":"2023-04-14T03:34:20","password":"","slug":"how-do-i-report-an-issue-or-feedback-in-flip-pdf","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/sk\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/","title":{"rendered":"Ako nahl\u00e1sim probl\u00e9m alebo sp\u00e4tn\u00fa v\u00e4zbu v Flip PDF Plus"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"23746\" class=\"elementor elementor-23746\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ccf4e9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ccf4e9d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9e8576\" data-id=\"b9e8576\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1a4914 elementor-widget elementor-widget-text-editor\" data-id=\"d1a4914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Funkcia [Sp\u00e4tn\u00e1 v\u00e4zba] v\u00e1m umo\u017e\u0148uje zanecha\u0165 sp\u00e4tn\u00fa v\u00e4zbu o probl\u00e9moch, s ktor\u00fdmi ste sa stretli v procese pou\u017e\u00edvania. Svoju sp\u00e4tn\u00fa v\u00e4zbu m\u00f4\u017eete jednoducho zdie\u013ea\u0165 zaslan\u00edm s\u00faborov denn\u00edka, relevantn\u00fdch sn\u00edmok obrazovky a po\u017eiadaviek alebo koment\u00e1rov k programu.<\/p><p>Tu s\u00fa tri sp\u00f4soby, ako m\u00f4\u017eete nahl\u00e1si\u0165 probl\u00e9m alebo sp\u00e4tn\u00fa v\u00e4zbu v Flip PDF Plus.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adfa90e elementor-widget elementor-widget-text-editor\" data-id=\"adfa90e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Met\u00f3da 1: Ke\u010f sa zobraz\u00ed chybov\u00e9 hl\u00e1senie, kliknite na \u201enahl\u00e1si\u0165 tento probl\u00e9m\u201c.<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5481560 elementor-widget elementor-widget-text-editor\" data-id=\"5481560\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ak sa po\u010das pou\u017e\u00edvania programu zobraz\u00ed v\u00fdzva na chybu, kliknite na polo\u017eku \u201eNahl\u00e1si\u0165 t\u00fato chybu\u201c a otvorte polo\u017eku [Sp\u00e4tn\u00e1 v\u00e4zba], aby ste op\u00edsali situ\u00e1ciu, s ktorou ste sa stretli.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9507bbf elementor-widget elementor-widget-image\" data-id=\"9507bbf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Feedback.jpg\" title=\"\" alt=\"Sp\u00e4tn\u00e1 v\u00e4zba\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ba4cf8 elementor-widget elementor-widget-image\" data-id=\"1ba4cf8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Report-This-Issue.jpg\" title=\"\" alt=\"Nahl\u00e1si\u0165 tento probl\u00e9m\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbfdbfc elementor-widget elementor-widget-text-editor\" data-id=\"fbfdbfc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Met\u00f3da 2: Kliknite na [Sp\u00e4tn\u00e1 v\u00e4zba] na paneli s ponukami<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b86e11 elementor-widget elementor-widget-text-editor\" data-id=\"4b86e11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sp\u00e4tn\u00fa v\u00e4zbu k softv\u00e9ru m\u00f4\u017eete poskytn\u00fa\u0165 aj kliknut\u00edm na polo\u017eku [Sp\u00e4tn\u00e1 v\u00e4zba] na paneli s ponukami, aby ste n\u00e1m ozn\u00e1mili ak\u00e9ko\u013evek nejasnosti alebo probl\u00e9my, s ktor\u00fdmi ste sa stretli pri vytv\u00e1ran\u00ed svojich kn\u00edh. Po kliknut\u00ed na [sp\u00e4tn\u00e1 v\u00e4zba] sa zobraz\u00ed kontextov\u00e9 okno, ako je zn\u00e1zornen\u00e9 na nasleduj\u00facom obr\u00e1zku.<\/p><p>Va\u0161a sp\u00e4tn\u00e1 v\u00e4zba sa sklad\u00e1 z piatich r\u00f4znych komponentov.<\/p><p>(1) Spokojnos\u0165. M\u00f4\u017eete si vybra\u0165, \u010di ste spokojn\u00ed alebo nespokojn\u00ed.<\/p><p>(2) Popis. M\u00f4\u017eete nap\u00edsa\u0165 ak\u00fako\u013evek po\u017eiadavku alebo koment\u00e1r k funkci\u00e1m na pr\u00e1zdne miesto.<\/p><p>(3) V\u00e1\u0161 email. Zanechajte n\u00e1m svoju e-mailov\u00fa adresu, aby sme v\u00e1s mohli kontaktova\u0165 v pr\u00edpade ak\u00fdchko\u013evek ot\u00e1zok.<\/p><p>(4) Flip PDF Plus protokolov\u00e9 s\u00fabory. M\u00f4\u017eete prilo\u017ei\u0165 svoje protokolov\u00e9 s\u00fabory Flip PDF Plus, ktor\u00e9 n\u00e1m pom\u00f4\u017eu pochopi\u0165, \u010do sa stalo, vr\u00e1tane s\u00faboru Logfile, s\u00faboru config.txt, obr\u00e1zka PNG prvej strany v\u00e1\u0161ho flipbooku a s\u00faboru system.js.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88381d5 elementor-widget elementor-widget-image\" data-id=\"88381d5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Flip-PDF-Plus-Log-Files.jpg\" title=\"\" alt=\"Flip PDF Plus protokolov\u00e9 s\u00fabory\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aac6a0 elementor-widget elementor-widget-text-editor\" data-id=\"5aac6a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>(5) Sn\u00edmka obrazovky alebo viac obr\u00e1zkov. N\u00e1\u0161 syst\u00e9m v\u00e1m automaticky urob\u00ed sn\u00edmku obrazovky. M\u00f4\u017eete prida\u0165 aj \u010fal\u0161ie obr\u00e1zky, aby sme sa dozvedeli viac podrobnost\u00ed o va\u0161ich \u0165a\u017ekostiach.<\/p><p>Po potvrden\u00ed spr\u00e1vnosti zadan\u00fdch inform\u00e1ci\u00ed m\u00f4\u017eete kliknut\u00edm na tla\u010didlo \u201eOdosla\u0165\u201c nahl\u00e1si\u0165 svoju sp\u00e4tn\u00fa v\u00e4zbu.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f928eb8 elementor-widget elementor-widget-image\" data-id=\"f928eb8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Add-Screenshot.jpg\" title=\"\" alt=\"Prida\u0165 sn\u00edmku obrazovky\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7beaa4 elementor-widget elementor-widget-text-editor\" data-id=\"d7beaa4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Met\u00f3da 3: Exportujte s\u00fabor denn\u00edka a po\u0161lite n\u00e1m e-mail<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f2a21 elementor-widget elementor-widget-text-editor\" data-id=\"c3f2a21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Exportujte s\u00fabor denn\u00edka do lok\u00e1lneho adres\u00e1ra.<\/p><p>Kliknite na \u201eSp\u00e4tn\u00e1 v\u00e4zba\u201c&gt; Kliknite na \u201eS\u00fabory denn\u00edka Flip PDF Plus\u201c &gt;Exportova\u0165 a ulo\u017ei\u0165 s\u00fabory denn\u00edka.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b99cd55 elementor-widget elementor-widget-image\" data-id=\"b99cd55\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Export-Log-Files.jpg\" title=\"\" alt=\"Exportova\u0165 protokolov\u00e9 s\u00fabory\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-141f1bc elementor-widget elementor-widget-text-editor\" data-id=\"141f1bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Exportovan\u00fd s\u00fabor je bal\u00edk zip. Viac relevantn\u00fdch obr\u00e1zkov m\u00f4\u017eete prida\u0165 spolu ako pr\u00edlohu e-mailu. A potom\u00a0<a href=\"https:\/\/www.flipbuilder.com\/ticket\/\" target=\"_blank\" rel=\"noopener\">po\u0161lite n\u00e1m e-mail<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-856f0c2 elementor-widget elementor-widget-image\" data-id=\"856f0c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Send-Email.jpg\" title=\"\" alt=\"Posla\u0165 email\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Funkcia [Sp\u00e4tn\u00e1 v\u00e4zba] v\u00e1m umo\u017e\u0148uje zanecha\u0165 sp\u00e4tn\u00fa v\u00e4zbu o probl\u00e9moch, s ktor\u00fdmi ste sa stretli v procese pou\u017e\u00edvania. Svoju sp\u00e4tn\u00fa v\u00e4zbu m\u00f4\u017eete jednoducho zdie\u013ea\u0165 zaslan\u00edm s\u00faborov denn\u00edka, pr\u00edslu\u0161n\u00fdch sn\u00edmok obrazovky a \u017eiadost\u00ed alebo koment\u00e1rov k programu. Tu s\u00fa tri sp\u00f4soby, ako m\u00f4\u017eete nahl\u00e1si\u0165 probl\u00e9m alebo sp\u00e4tn\u00fa v\u00e4zbu v Flip PDF [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[21],"doc_tag":[],"year_month":"2026-04","word_count":354,"total_views":"88927","reactions":{"happy":"3","normal":"0","sad":"15"},"author_info":{"author_nicename":"yokiahoke","author_url":"https:\/\/help.flipbuilder.com\/sk\/author\/yokiahoke\/"},"doc_category_info":[{"term_name":"Report Issues","term_url":"https:\/\/help.flipbuilder.com\/sk\/docs-category\/report-issues\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - 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