{"id":26001,"date":"2025-08-04T01:34:08","date_gmt":"2025-08-04T01:34:08","guid":{"rendered":"https:\/\/help.flipbuilder.com\/?post_type=docs&#038;p=26001"},"modified":"2026-07-15T03:55:38","modified_gmt":"2026-07-15T03:55:38","password":"","slug":"how-to-fix-software-and-file-opening-issues","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/ru\/docs\/how-to-fix-software-and-file-opening-issues\/","title":{"rendered":"\u041a\u0430\u043a \u0438\u0441\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0441 \u043e\u0442\u043a\u0440\u044b\u0442\u0438\u0435\u043c \u0438 \u043a\u043e\u043d\u0432\u0435\u0440\u0442\u0430\u0446\u0438\u0435\u0439 \u0444\u0430\u0439\u043b\u043e\u0432 \u0432 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u043c \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0438?"},"content":{"rendered":"<p>If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try:<\/p>\n<p>\u00a0\t\t<\/p>\n<h3>\u0414\u043b\u044f Windows<\/h3>\n<h5>\u0423\u0447\u0435\u0442\u043d\u0430\u044f \u0437\u0430\u043f\u0438\u0441\u044c \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u043e\u0440\u0430<\/h5>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"596\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png 595w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-300x300.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-150x150.png 150w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-12x12.png 12w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-360x361.png 360w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h5>\u0421\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u0430\u044f \u0443\u0447\u0435\u0442\u043d\u0430\u044f \u0437\u0430\u043f\u0438\u0441\u044c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f<\/h5>\n<p><b>\u0418\u0437\u043c\u0435\u043d\u0438\u0442\u044c \u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0439 \u043a\u0430\u0442\u0430\u043b\u043e\u0433<\/b>: \u0438\u0437\u043c\u0435\u043d\u0438\u0442\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0439 \u043a\u0430\u0442\u0430\u043b\u043e\u0433 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u043d\u0430 \u043d\u0435\u0441\u0438\u0441\u0442\u0435\u043c\u043d\u044b\u0439 \u0434\u0438\u0441\u043a. <\/p>\n<p>\u0412 \u0438\u043d\u0442\u0435\u0440\u0444\u0435\u0439\u0441\u0435 \u0437\u0430\u0433\u0440\u0443\u0437\u043a\u0438 Flip PDF Plus\/Pro\/Corporate \u043d\u0430\u0436\u043c\u0438\u0442\u0435 <b>[\u041d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0438]<\/b> \u0432\u043d\u0438\u0437\u0443 -&gt; \u043d\u0430\u0436\u043c\u0438\u0442\u0435 <b>[\u041f\u0440\u043e\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0442\u044c]<\/b> to change to a non-system drive -&gt;<b> [\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0430\u0442\u044c]<\/b><\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"868\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png 931w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-300x280.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-768x716.png 768w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-13x12.png 13w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-360x336.png 360w\" sizes=\"(max-width: 931px) 100vw, 931px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h3>\u041f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 \u0438 \u043e\u0447\u0438\u0441\u0442\u043a\u0430 \u043a\u044d\u0448\u0430<\/h3>\n<p>If the above steps do not resolve the issue, try the following:<\/p>\n<p><b>\u041f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443:<\/b><\/p>\n<ul>\n<li>\u0423\u0434\u0430\u043b\u0438\u0442\u0435 \u0442\u0435\u043a\u0443\u0449\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e<\/li>\n<li>Download and reinstall the latest version from the\u00a0<a href=\"https:\/\/ru.flipbuilder.com\/\" target=\"_blank\" rel=\"noopener\">\u043e\u0444\u0438\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0439 \u0441\u0430\u0439\u0442<\/a>.<\/li>\n<\/ul>\n<p><b>\u0423\u0434\u0430\u043b\u0438\u0442\u044c \u043a\u0430\u0442\u0430\u043b\u043e\u0433 \u043a\u044d\u0448\u0430<\/b> <b>:<\/b> \u041f\u043e\u0441\u043b\u0435 \u043f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0443\u0434\u0430\u043b\u0438\u0442\u044c \u043a\u044d\u0448-\u043f\u0430\u043c\u044f\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b. \u042d\u0442\u043e \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0443\u0431\u0435\u0434\u0438\u0442\u044c\u0441\u044f, \u0447\u0442\u043e \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u043d\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043f\u043e\u0432\u0440\u0435\u0436\u0434\u0451\u043d\u043d\u044b\u043c\u0438 \u0444\u0430\u0439\u043b\u0430\u043c\u0438.<\/p>\n<p><b>\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 Flip PDF Plus Corporate \u043c\u043e\u0433\u0443\u0442 \u0443\u0434\u0430\u043b\u0438\u0442\u044c \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdfcorp<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlusCorp<\/p>\n<p><b>\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 Flip PDF Plus Pro \u043c\u043e\u0433\u0443\u0442 \u0443\u0434\u0430\u043b\u0438\u0442\u044c \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdfpro<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlusPro<\/p>\n<p><b>1\u0422\u041f6\u0422<\/b> <b>\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u043c\u043e\u0433\u0443\u0442 \u0443\u0434\u0430\u043b\u044f\u0442\u044c \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdf<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlus<\/p>\n<p><b>\u041f\u0435\u0440\u0435\u0437\u0430\u043f\u0443\u0441\u0442\u0438\u0442\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443<\/b><b>:<\/b> \u041f\u043e\u0441\u043b\u0435 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u044f \u043f\u043e\u043f\u0440\u043e\u0431\u0443\u0439\u0442\u0435 \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443 \u0435\u0449\u0435 \u0440\u0430\u0437.<\/p>\n<h3>\u0414\u043b\u044f macOS<\/h3>\n<h5>\u041f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 \u0438 \u043e\u0447\u0438\u0441\u0442\u043a\u0430 \u043a\u044d\u0448\u0430<\/h5>\n<p><b>\u041f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443:<\/b><\/p>\n<ul>\n<li>\u0423\u0434\u0430\u043b\u0438\u0442\u0435 \u0442\u0435\u043a\u0443\u0449\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e<\/li>\n<li>Download and reinstall the latest version from the official website.<\/li>\n<\/ul>\n<p><b>\u0423\u0434\u0430\u043b\u0438\u0442\u044c \u043a\u0430\u0442\u0430\u043b\u043e\u0433 \u043a\u044d\u0448\u0430:<\/b>\u00a0\u041f\u043e\u0441\u043b\u0435 \u043f\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0443\u0434\u0430\u043b\u0438\u0442\u044c \u043a\u044d\u0448-\u043f\u0430\u043c\u044f\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u044b. \u042d\u0442\u043e \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0443\u0431\u0435\u0434\u0438\u0442\u044c\u0441\u044f, \u0447\u0442\u043e \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u043d\u0435 \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043f\u043e\u0432\u0440\u0435\u0436\u0434\u0451\u043d\u043d\u044b\u043c\u0438 \u0444\u0430\u0439\u043b\u0430\u043c\u0438.<\/p>\n<p><b>\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 Flip PDF Plus Corporate \u043c\u043e\u0433\u0443\u0442 <\/b><b>\u0434<\/b>\u0443\u0434\u0430\u043b\u0438\u0442\u0435 \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdfcorp<\/p>\n<p>\/\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438\/$USERNAME\/\u0411\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0430\/\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439\/FlipPDFPlusCorp<\/p>\n<p><b>1\u0422\u041f6\u0422<\/b> <b>\u041f<\/b><b>\u0440<\/b><b>\u043e<\/b><b> \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u043c\u043e\u0433\u0443\u0442 d<\/b>\u0443\u0434\u0430\u043b\u0438\u0442\u0435 \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdfpro<\/p>\n<p>\/Users\/$USERNAME\/Library\/Application Support\/FlipPDFPlusPro<\/p>\n<p><b>\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438 Flip PDF Plus \u043c\u043e\u0433\u0443\u0442 \u0443\u0434\u0430\u043b\u044f\u0442\u044c \u043f\u0430\u043f\u043a\u0438, \u0440\u0430\u0441\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043d\u044b\u0435 \u043f\u043e \u0430\u0434\u0440\u0435\u0441\u0443:<\/b><\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdf<\/p>\n<p>\/\u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0438\/$USERNAME\/\u0411\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0430\/\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439\/FlipPDFPlus<\/p>\n<p><i>\u041f\u0440\u0438\u043c\u0435\u0447\u0430\u043d\u0438\u0435: \u0437\u0430\u043c\u0435\u043d\u0438\u0442\u0435 $USERNAME \u043d\u0430 \u0432\u0430\u0448\u0435 \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0435 \u0438\u043c\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f macOS.<\/i>.<\/p>\n<p><b>\u041f\u0435\u0440\u0435\u0437\u0430\u043f\u0443\u0441\u0442\u0438\u0442\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443<\/b><b>:<\/b> \u041f\u043e\u0441\u043b\u0435 \u0437\u0430\u0432\u0435\u0440\u0448\u0435\u043d\u0438\u044f \u043f\u043e\u043f\u0440\u043e\u0431\u0443\u0439\u0442\u0435 \u0437\u0430\u043f\u0443\u0441\u0442\u0438\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u0443 \u0435\u0449\u0435 \u0440\u0430\u0437.<\/p>\n<p>\u0415\u0441\u043b\u0438 \u044d\u0442\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043d\u0435 \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435\u00a0<a href=\"https:\/\/ru.flipbuilder.com\/contact.html\" target=\"_blank\" rel=\"noopener\">\u0441\u0432\u044f\u0436\u0438\u0442\u0435\u0441\u044c \u0441 \u043d\u0430\u0448\u0435\u0439 \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/a>\u00a0\u0434\u043b\u044f \u0434\u0430\u043b\u044c\u043d\u0435\u0439\u0448\u0435\u0439 \u043f\u043e\u043c\u043e\u0449\u0438.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try: \u00a0 For Windows Administrator Account Standard User Account Change Temp Directory: change the software&#8217;s temporary directory to a non-system drive. On the Flip [&hellip;]<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[33],"doc_tag":[],"year_month":"2026-08","word_count":337,"total_views":"32453","reactions":{"happy":"2","normal":"0","sad":"0"},"author_info":{"author_nicename":"zhusiying","author_url":"https:\/\/help.flipbuilder.com\/ru\/author\/zhusiying\/"},"doc_category_info":[{"term_name":"Installation Instruction","term_url":"https:\/\/help.flipbuilder.com\/ru\/docs-category\/installation-instruction\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/ru\/docs\/how-to-fix-software-and-file-opening-issues\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. 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