{"id":23746,"date":"2022-01-26T02:35:32","date_gmt":"2022-01-26T02:35:32","guid":{"rendered":"https:\/\/cms.flipbuilder.com\/?post_type=docs&p=23746"},"modified":"2026-07-15T04:41:56","modified_gmt":"2026-07-15T04:41:56","password":"","slug":"how-do-i-report-an-issue-or-feedback-in-flip-pdf","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/nl\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/","title":{"rendered":"Hoe meld ik een probleem of feedback in Flip PDF Plus"},"content":{"rendered":"

Met de functie [Feedback] kunt u uw feedback geven over de problemen die u tijdens het gebruik tegenkwam. U kunt uw feedback eenvoudig delen door ons de logbestanden, relevante screenshots en de verzoeken of opmerkingen over het programma te sturen.<\/p>\n

Hier zijn drie manieren waarop u een probleem of feedback in Flip PDF Plus kunt melden.<\/p>\n

Methode 1: Klik op "dit probleem melden" wanneer u een foutmelding krijgt<\/h4>\n

Als er tijdens het gebruik van het programma een foutmelding verschijnt, klik dan op "Meld deze fout" en open de [Feedback] om de situatie te beschrijven die u bent tegengekomen.<\/p>\n

\"Feedback\"
\n\"Dit<\/p>\n

Methode 2: Klik op [Feedback] in de menubalk<\/h4>\n

U kunt ook feedback geven over de software door op [Feedback] in de menubalk te klikken om ons eventuele verwarring of problemen te melden die u tegenkwam tijdens het maken van uw boeken. Nadat u op [feedback] heeft geklikt, ziet u een pop-upvenster zoals weergegeven in de volgende afbeelding.<\/p>\n

Uw feedback bestaat uit vijf verschillende componenten.<\/p>\n

(1) Tevredenheid. U kunt kiezen of u tevreden of ontevreden bent.<\/p>\n

(2) Beschrijving. U kunt een verzoek of opmerking over de functies in de blanco noteren.<\/p>\n

(3) Uw e-mail. Laat je e-mailadres achter zodat we contact met je kunnen opnemen als we vragen hebben.<\/p>\n

(4) Flip PDF Plus-logbestanden. U kunt uw Flip PDF Plus-logbestanden bijvoegen om ons te helpen begrijpen wat er is gebeurd, waaronder Logfile, config.txt-bestand, een PNG-afbeelding van de eerste pagina van uw flipbook en system.js-bestand.<\/p>\n

\"Flip<\/p>\n

(5) Screenshot of meer afbeeldingen. Ons systeem maakt automatisch een screenshot voor je. U kunt ook meer afbeeldingen toevoegen, zodat we meer details over uw problemen weten.<\/p>\n

Nadat u hebt bevestigd dat de ingevoerde informatie correct is, kunt u op "Verzenden" klikken om uw feedback te melden.<\/p>\n

\"\"<\/p>\n

Methode 3: Exporteer het logbestand en stuur ons een e-mail<\/h4>\n

Export the log file to the local directory.<\/p>\n

Klik op "Feedback"> Klik op "Flip PDF Plus-logbestanden" >Exporteren en sla de logbestanden op.<\/p>\n

\"Logbestanden<\/p>\n

Het bestand dat u hebt ge\u00ebxporteerd, is een zip-pakket. U kunt meer relevante afbeeldingen samen toevoegen als bijlage van uw e-mail. En toen send us the email<\/a>.<\/p>\n

\"E-mail<\/p>","protected":false},"excerpt":{"rendered":"

Met de functie [Feedback] kunt u uw feedback geven over de problemen die u tijdens het gebruik tegenkwam. U kunt uw feedback eenvoudig delen door ons de logbestanden, relevante screenshots en de verzoeken of opmerkingen over het programma te sturen. Hier zijn drie manieren waarop u een probleem of feedback kunt melden in Flip PDF [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[21],"doc_tag":[],"year_month":"2026-07","word_count":354,"total_views":"96666","reactions":{"happy":"3","normal":"0","sad":"16"},"author_info":{"author_nicename":"yokiahoke","author_url":"https:\/\/help.flipbuilder.com\/nl\/author\/yokiahoke\/"},"doc_category_info":[{"term_name":"Report Issues","term_url":"https:\/\/help.flipbuilder.com\/nl\/docs-category\/report-issues\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"\nHow do I report an issue or feedback in Flip PDF Plus - 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