{"id":26001,"date":"2025-08-04T01:34:08","date_gmt":"2025-08-04T01:34:08","guid":{"rendered":"https:\/\/help.flipbuilder.com\/?post_type=docs&#038;p=26001"},"modified":"2026-07-15T03:55:38","modified_gmt":"2026-07-15T03:55:38","password":"","slug":"how-to-fix-software-and-file-opening-issues","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/","title":{"rendered":"Comment r\u00e9soudre les probl\u00e8mes d\u2019ouverture et de conversion de fichiers dans un logiciel\u00a0?"},"content":{"rendered":"<p>If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try:<\/p>\n<p>\u00a0\t\t<\/p>\n<h3>Pour Windows<\/h3>\n<h5>Compte administrateur<\/h5>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"596\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png 595w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-300x300.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-150x150.png 150w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-12x12.png 12w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-360x361.png 360w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h5>Compte utilisateur standard<\/h5>\n<p><b>Changer le r\u00e9pertoire temporaire<\/b>: changez le r\u00e9pertoire temporaire du logiciel vers un lecteur non syst\u00e8me. <\/p>\n<p>Sur l&#039;interface de t\u00e9l\u00e9chargement Flip PDF Plus\/Pro\/Corporate, cliquez sur <b>[Pr\u00e9f\u00e9rences]<\/b> en bas -&gt; cliquez <b>[Parcourir]<\/b> to change to a non-system drive -&gt;<b> [Confirmer]<\/b><\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"868\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png 931w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-300x280.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-768x716.png 768w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-13x12.png 13w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-360x336.png 360w\" sizes=\"(max-width: 931px) 100vw, 931px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h3>R\u00e9installation et effacement du cache<\/h3>\n<p>If the above steps do not resolve the issue, try the following:<\/p>\n<p><b>R\u00e9installer le programme\u00a0:<\/b><\/p>\n<ul>\n<li>D\u00e9sinstallez votre version actuelle<\/li>\n<li>Download and reinstall the latest version from the\u00a0<a href=\"https:\/\/fr.flipbuilder.com\/\" target=\"_blank\" rel=\"noopener\">site officiel<\/a>.<\/li>\n<\/ul>\n<p><b>Supprimer le r\u00e9pertoire de cache<\/b> <b>:<\/b> Apr\u00e8s la r\u00e9installation, vous devrez supprimer le r\u00e9pertoire cache du programme. Cela permet de garantir qu&#039;aucun fichier corrompu n&#039;est \u00e0 l&#039;origine du probl\u00e8me.<\/p>\n<p><b>Les utilisateurs de Flip PDF Plus Corporate peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdfcorp<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlusCorp<\/p>\n<p><b>Les utilisateurs de Flip PDF Plus Pro peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdfpro<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlusPro<\/p>\n<p><b>Flip PDF Plus<\/b> <b>les utilisateurs peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/b><\/p>\n<p>C:UsersAppDataRoamingcom.wonderidea.newflippdf<\/p>\n<p>C:UsersAppDataRoamingFlipPDFPlus<\/p>\n<p><b>Red\u00e9marrer le programme<\/b><b>:<\/b> Une fois termin\u00e9, essayez d&#039;ex\u00e9cuter \u00e0 nouveau le programme.<\/p>\n<h3>Pour macOS<\/h3>\n<h5>R\u00e9installation et effacement du cache<\/h5>\n<p><b>R\u00e9installer le programme\u00a0:<\/b><\/p>\n<ul>\n<li>D\u00e9sinstallez votre version actuelle<\/li>\n<li>Download and reinstall the latest version from the official website.<\/li>\n<\/ul>\n<p><b>Supprimer le r\u00e9pertoire de cache\u00a0:<\/b>\u00a0Apr\u00e8s la r\u00e9installation, vous devrez supprimer le r\u00e9pertoire cache du programme. Cela permet de garantir qu&#039;aucun fichier corrompu n&#039;est \u00e0 l&#039;origine du probl\u00e8me.<\/p>\n<p><b>Les utilisateurs de Flip PDF Plus Corporate peuvent <\/b><b>d<\/b>supprimer les dossiers situ\u00e9s \u00e0 :<\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdfcorp<\/p>\n<p>\/Utilisateurs\/$USERNAME\/Biblioth\u00e8que\/Support d&#039;application\/FlipPDFPlusCorp<\/p>\n<p><b>Flip PDF Plus<\/b> <b>P<\/b><b>r<\/b><b>ou<\/b><b> les utilisateurs peuvent d<\/b>supprimer les dossiers situ\u00e9s \u00e0 :<\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdfpro<\/p>\n<p>\/Users\/$USERNAME\/Library\/Application Support\/FlipPDFPlusPro<\/p>\n<p><b>Les utilisateurs de Flip PDF Plus peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/b><\/p>\n<p>\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdf<\/p>\n<p>\/Utilisateurs\/$USERNAME\/Biblioth\u00e8que\/Support d&#039;application\/FlipPDFPlus<\/p>\n<p><i>Remarque\u00a0: remplacez $USERNAME par votre nom d\u2019utilisateur macOS actuel<\/i>.<\/p>\n<p><b>Red\u00e9marrer le programme<\/b><b>:<\/b> Une fois termin\u00e9, essayez d&#039;ex\u00e9cuter \u00e0 nouveau le programme.<\/p>\n<p>Si ces solutions ne fonctionnent pas, vous pouvez\u00a0<a href=\"https:\/\/fr.flipbuilder.com\/contact.html\" target=\"_blank\" rel=\"noopener\">contactez notre \u00e9quipe de support client<\/a>\u00a0pour obtenir de l&#039;aide suppl\u00e9mentaire.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try: \u00a0 For Windows Administrator Account Standard User Account Change Temp Directory: change the software&#8217;s temporary directory to a non-system drive. On the Flip [&hellip;]<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[33],"doc_tag":[],"year_month":"2026-07","word_count":337,"total_views":"32387","reactions":{"happy":"2","normal":"0","sad":"0"},"author_info":{"author_nicename":"zhusiying","author_url":"https:\/\/help.flipbuilder.com\/fr\/author\/zhusiying\/"},"doc_category_info":[{"term_name":"Installation Instruction","term_url":"https:\/\/help.flipbuilder.com\/fr\/docs-category\/installation-instruction\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try: \u00a0 For Windows Administrator Account Standard User Account Change Temp Directory: change the software&#8217;s temporary directory to a non-system drive. On the Flip [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"FlipBuilder Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-15T03:55:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/\",\"url\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/\",\"name\":\"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/help.flipbuilder.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\",\"datePublished\":\"2025-08-04T01:34:08+00:00\",\"dateModified\":\"2026-07-15T03:55:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage\",\"url\":\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\",\"contentUrl\":\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/help.flipbuilder.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Fix File Opening and Conversion Issues in Software?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/help.flipbuilder.com\/#website\",\"url\":\"https:\/\/help.flipbuilder.com\/\",\"name\":\"FlipBuilder Help Center\",\"description\":\"Flip Book Software\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/help.flipbuilder.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/","og_locale":"fr_FR","og_type":"article","og_title":"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center","og_description":"If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try: \u00a0 For Windows Administrator Account Standard User Account Change Temp Directory: change the software&#8217;s temporary directory to a non-system drive. On the Flip [&hellip;]","og_url":"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/","og_site_name":"FlipBuilder Help Center","article_modified_time":"2026-07-15T03:55:38+00:00","og_image":[{"url":"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/","url":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/","name":"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center","isPartOf":{"@id":"https:\/\/help.flipbuilder.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage"},"image":{"@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage"},"thumbnailUrl":"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png","datePublished":"2025-08-04T01:34:08+00:00","dateModified":"2026-07-15T03:55:38+00:00","breadcrumb":{"@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#primaryimage","url":"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png","contentUrl":"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png"},{"@type":"BreadcrumbList","@id":"https:\/\/help.flipbuilder.com\/vi\/docs\/how-to-fix-software-and-file-opening-issues\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/help.flipbuilder.com\/"},{"@type":"ListItem","position":2,"name":"How to Fix File Opening and Conversion Issues in Software?"}]},{"@type":"WebSite","@id":"https:\/\/help.flipbuilder.com\/#website","url":"https:\/\/help.flipbuilder.com\/","name":"FlipBuilder Help Center","description":"Flip Book Software","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.flipbuilder.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/docs\/26001"}],"collection":[{"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/comments?post=26001"}],"version-history":[{"count":28,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/docs\/26001\/revisions"}],"predecessor-version":[{"id":26034,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/docs\/26001\/revisions\/26034"}],"wp:attachment":[{"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/media?parent=26001"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/doc_category?post=26001"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.flipbuilder.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=26001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}