{"id":26001,"date":"2025-08-04T01:34:08","date_gmt":"2025-08-04T01:34:08","guid":{"rendered":"https:\/\/help.flipbuilder.com\/?post_type=docs&#038;p=26001"},"modified":"2025-08-08T01:54:30","modified_gmt":"2025-08-08T01:54:30","password":"","slug":"how-to-fix-software-and-file-opening-issues","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/","title":{"rendered":"Comment r\u00e9soudre les probl\u00e8mes d\u2019ouverture et de conversion de fichiers dans un logiciel\u00a0?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"26001\" class=\"elementor elementor-26001\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9a05f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a9a05f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38de510\" data-id=\"38de510\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae586a3 elementor-widget elementor-widget-text-editor\" data-id=\"ae586a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Si vous rencontrez des probl\u00e8mes tels que l\u2019impossibilit\u00e9 d\u2019ouvrir\/enregistrer des projets,\u00a0<\/span>Impossible de lancer le logiciel, de convertir des PDF ou d&#039;activer le programme. Voici quelques solutions simples \u00e0 essayer\u00a0:<\/p><div style=\"color: #000000; font-size: medium;\" data-version=\"3.0.0\" data-hash=\"f190000a3ad7802a6d7ce98594538151\">\u00a0<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce185bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce185bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eeb8883\" data-id=\"eeb8883\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-304d671 elementor-widget elementor-widget-heading\" data-id=\"304d671\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Pour Windows<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-653d23d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"653d23d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ae89eb\" data-id=\"1ae89eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e9a2bc elementor-widget elementor-widget-heading\" data-id=\"9e9a2bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Compte administrateur<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c43579c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c43579c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1ecfaf\" data-id=\"c1ecfaf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7e2916 elementor-widget elementor-widget-image\" data-id=\"c7e2916\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"595\" height=\"596\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png\" class=\"attachment-full size-full wp-image-26004\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1.png 595w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-300x300.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-150x150.png 150w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-12x12.png 12w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/1-360x361.png 360w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-db9f0fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"db9f0fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8578f6\" data-id=\"a8578f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b33a67f elementor-widget elementor-widget-heading\" data-id=\"b33a67f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Compte utilisateur standard<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ec8981 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ec8981\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eaf0788\" data-id=\"eaf0788\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71aaac3 elementor-widget elementor-widget-text-editor\" data-id=\"71aaac3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Changer le r\u00e9pertoire temporaire<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">: changez le r\u00e9pertoire temporaire du logiciel vers un lecteur non syst\u00e8me. <\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Sur l&#039;interface de t\u00e9l\u00e9chargement Flip PDF Plus\/Pro\/Corporate, cliquez sur <\/span><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">[Pr\u00e9f\u00e9rences]<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> en bas -&gt; cliquez <\/span><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">[Parcourir]<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> changer pour <\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">un<\/span> <span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">lecteur non syst\u00e8me -&gt;<\/span><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> [Confirmer]<\/span><\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea0ca33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea0ca33\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68a4dc8\" data-id=\"68a4dc8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-999aecb elementor-widget elementor-widget-image\" data-id=\"999aecb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"931\" height=\"868\" src=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png\" class=\"attachment-full size-full wp-image-26023\" alt=\"\" srcset=\"https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739.png 931w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-300x280.png 300w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-768x716.png 768w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-13x12.png 13w, https:\/\/help.flipbuilder.com\/wp-content\/uploads\/2025\/08\/2025-08-04_094739-360x336.png 360w\" sizes=\"(max-width: 931px) 100vw, 931px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-260fec9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"260fec9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ef0914\" data-id=\"0ef0914\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c40303d elementor-widget elementor-widget-heading\" data-id=\"c40303d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9installation et effacement du cache<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a99181a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a99181a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02739ec\" data-id=\"02739ec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70e5176 elementor-widget elementor-widget-text-editor\" data-id=\"70e5176\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Si <\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">ci-dessus<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> les \u00e9tapes ne r\u00e9solvent pas le probl\u00e8me, essayez ce qui suit\u00a0:<\/span><\/p><p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">R\u00e9installer le programme\u00a0:<\/span><\/b><\/p><ul><li><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">D\u00e9sinstallez votre version actuelle<\/span><\/li><li><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">T\u00e9l\u00e9chargez et r\u00e9installez la derni\u00e8re version<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> de la\u00a0<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"><a href=\"https:\/\/fr.flipbuilder.com\/\" target=\"_blank\" rel=\"noopener\">site officiel<\/a>.<\/span><\/li><\/ul><p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Supprimer le r\u00e9pertoire de cache<\/span><\/b> <b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">:<\/span><\/b> <span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">UN<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Apr\u00e8s la r\u00e9installation, vous devrez supprimer le r\u00e9pertoire cache du programme. Cela permet de s&#039;assurer qu&#039;aucun fichier corrompu n&#039;est \u00e0 l&#039;origine du probl\u00e8me.<\/span><\/p><p><b><span data-font-family=\"default\">Les utilisateurs de Flip PDF Plus Corporate peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/span><\/b><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\com.wonderidea.newflippdfcorp<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\FlipPDFPlusCorp<\/span><\/p><p><b><span data-font-family=\"default\">Les utilisateurs de Flip PDF Plus Pro peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/span><\/b><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\com.wonderidea.newflippdfpro<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\FlipPDFPlusPro<\/span><\/p><p><b><span data-font-family=\"default\">Flip PDF Plus<\/span><\/b> <b><span data-font-family=\"default\">les utilisateurs peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/span><\/b><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\com.wonderidea.newflippdf<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">C:\\Users\\AppData\\Roaming\\FlipPDFPlus<\/span><\/p><p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Red\u00e9marrer le programme<\/span><\/b><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">:<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> Une fois termin\u00e9, essayez d&#039;ex\u00e9cuter \u00e0 nouveau le programme.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a242875 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a242875\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74259a6\" data-id=\"74259a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56b7025 elementor-widget elementor-widget-heading\" data-id=\"56b7025\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pour macOS<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c721924 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c721924\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26845be\" data-id=\"26845be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42ab97e elementor-widget elementor-widget-heading\" data-id=\"42ab97e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">R\u00e9installation et effacement du cache<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba25997 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba25997\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bddc2d7\" data-id=\"bddc2d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2530e02 elementor-widget elementor-widget-text-editor\" data-id=\"2530e02\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">R\u00e9installer le programme\u00a0:<\/span><\/b><\/p><ul><li><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">D\u00e9sinstallez votre version actuelle<\/span><\/li><li><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">T\u00e9l\u00e9chargez et r\u00e9installez la derni\u00e8re version \u00e0 partir du o<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">site officiel<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">.<\/span><\/li><\/ul><p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Supprimer le r\u00e9pertoire de cache\u00a0:<\/span><\/b>\u00a0<span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Apr\u00e8s la r\u00e9installation, vous devrez supprimer le r\u00e9pertoire cache du programme. Cela permet de garantir qu&#039;aucun fichier corrompu n&#039;est \u00e0 l&#039;origine du probl\u00e8me.<\/span><\/p><p><b><span data-font-family=\"default\">Les utilisateurs de Flip PDF Plus Corporate peuvent <\/span><\/b><b><span data-font-family=\"default\">d<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">supprimer les dossiers situ\u00e9s \u00e0 :<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdfcorp<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Utilisateurs\/$USERNAME\/Biblioth\u00e8que\/Support d&#039;application\/FlipPDFPlusCorp<\/span><\/p><p><b><span data-font-family=\"default\">Flip PDF Plus<\/span><\/b> <b><span data-font-family=\"default\">P<\/span><\/b><b><span data-font-family=\"default\">r<\/span><\/b><b><span data-font-family=\"default\">ou<\/span><\/b><b><span data-font-family=\"default\"> les utilisateurs peuvent d<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">supprimer les dossiers situ\u00e9s \u00e0 :<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdf<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">p<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">r<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">ou<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Utilisateurs\/$USERNAME\/Biblioth\u00e8que\/Support d&#039;application\/FlipPDFPlus<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">P<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">r<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">ou<\/span><\/p><p><b><span data-font-family=\"default\">Les utilisateurs de Flip PDF Plus peuvent supprimer les dossiers situ\u00e9s \u00e0\u00a0:<\/span><\/b><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Users\/$USERNAME\/Library\/ApplicationSupport\/com.wonderidea.newflippdf<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">\/Utilisateurs\/$USERNAME\/Biblioth\u00e8que\/Support d&#039;application\/FlipPDFPlus<\/span><\/p><p><i><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Remarque\u00a0: remplacez $USERNAME par votre nom d\u2019utilisateur macOS actuel<\/span><\/i><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">.<\/span><\/p><p><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Red\u00e9marrer le programme<\/span><\/b><b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">:<\/span><\/b><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"> Une fois termin\u00e9, essayez d&#039;ex\u00e9cuter \u00e0 nouveau le programme.<\/span><\/p><p><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\">Si ces solutions ne fonctionnent pas, vous pouvez\u00a0<\/span><span data-font-family=\"\u5fae\u8f6f\u96c5\u9ed1\"><a href=\"https:\/\/fr.flipbuilder.com\/contact.html\" target=\"_blank\" rel=\"noopener\">contactez notre \u00e9quipe de support client<\/a>\u00a0pour obtenir de l&#039;aide suppl\u00e9mentaire.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. Below are some simple solutions you can try: \u00a0 For Windows Administrator Account Standard User Account Change Temp Directory: change the software&#8217;s temporary directory to a non-system drive. On the Flip [&hellip;]<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[33],"doc_tag":[],"year_month":"2026-04","word_count":337,"total_views":"25208","reactions":{"happy":"2","normal":"0","sad":"0"},"author_info":{"author_nicename":"zhusiying","author_url":"https:\/\/help.flipbuilder.com\/fr\/author\/zhusiying\/"},"doc_category_info":[{"term_name":"Installation Instruction","term_url":"https:\/\/help.flipbuilder.com\/fr\/docs-category\/installation-instruction\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-software-and-file-opening-issues\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix File Opening and Conversion Issues in Software? - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"If you encounter issues like being unable to open\/save projects,\u00a0unable to launch the software, unable to convert PDFs or unable to activate the program. 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