{"id":25968,"date":"2025-07-28T03:35:21","date_gmt":"2025-07-28T03:35:21","guid":{"rendered":"https:\/\/help.flipbuilder.com\/?post_type=docs&p=25968"},"modified":"2026-07-15T03:34:29","modified_gmt":"2026-07-15T03:34:29","password":"","slug":"how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac\/","title":{"rendered":"Comment r\u00e9soudre les probl\u00e8mes d'assistant vocal dans Flip PDF Plus (Pro\/Corp) sur Mac"},"content":{"rendered":"

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

\u00c9tape 1\u00a0: V\u00e9rifier et mettre \u00e0 jour les packs vocaux<\/h2>\n

La fonctionnalit\u00e9 vocale int\u00e9gr\u00e9e de Mac (appel\u00e9e \u00ab\u00a0dire\u00a0\u00bb) n\u00e9cessite des packs vocaux pour convertir le texte en parole. Si la synth\u00e8se vocale \u00e9choue, cela peut \u00eatre d\u00fb \u00e0 une mauvaise configuration des packs vocaux ou \u00e0 une mise \u00e0 jour. Suivez ces \u00e9tapes\u00a0:<\/p>\n

1. Ouvrir les param\u00e8tres syst\u00e8me<\/strong><\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n

a. Cliquez sur le logo Apple dans le coin sup\u00e9rieur gauche de votre \u00e9cran et s\u00e9lectionnez [<\/b>[Param\u00e8tres syst\u00e8me]<\/strong> (ou [Pr\u00e9f\u00e9rences Syst\u00e8me] <\/b>(selon votre version de macOS).<\/p>\n

\"\"<\/p>\n

2. Acc\u00e9der \u00e0 l'accessibilit\u00e9<\/strong><\/p>\n

a. Dans les param\u00e8tres syst\u00e8me, faites d\u00e9filer vers le bas pour trouver [Accessibilit\u00e9]<\/strong>\u00a0<\/p>\n

\u00a0<\/p>\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Cliquez sur [[Contenu parl\u00e9]<\/strong><\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

3. V\u00e9rifier les param\u00e8tres vocaux<\/strong><\/p>\n

a. Sur le [Contenu parl\u00e9] <\/b>page, localisez le [Voix du syst\u00e8me]<\/b> menu d\u00e9roulant.<\/p>\n

b. Cliquez sur la liste d\u00e9roulante pour voir quelle voix est actuellement s\u00e9lectionn\u00e9e (comme Ava, Siri ou Sin-ji).<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

c. Cliquez [Personnaliser]<\/b>\u00a0dans le menu d\u00e9roulant.<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

4. Personnaliser les packs vocaux<\/strong><\/p>\n

a. Dans la fen\u00eatre contextuelle, vous verrez une liste des packs de voix disponibles (tels que des voix anglaises comme Ava, des voix chinoises comme Sin-ji, etc.).<\/p>\n

b. Cochez les packs de voix que vous souhaitez utiliser (nous vous recommandons de s\u00e9lectionner Sin-ji ou d'autres packs de voix chinois).<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

c. Cliquez sur OK et le syst\u00e8me commencera \u00e0 t\u00e9l\u00e9charger ces packs vocaux (n\u00e9cessite une connexion Internet ; le temps de t\u00e9l\u00e9chargement d\u00e9pend de la vitesse de votre r\u00e9seau).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

5. Confirmer la fin du t\u00e9l\u00e9chargement<\/strong><\/p>\n

a. Une fois le t\u00e9l\u00e9chargement termin\u00e9, revenez \u00e0 la [Contenu parl\u00e9] <\/b>page et s\u00e9lectionnez le pack vocal que vous venez de t\u00e9l\u00e9charger dans le menu d\u00e9roulant.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Cliquez sur le bouton de lecture \u00e0 c\u00f4t\u00e9 pour tester si vous pouvez entendre la voix.<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

6. R\u00e9essayez Flip PDF Plus<\/strong><\/p>\n

a. Ouvrez Flip PDF Plus, acc\u00e9dez \u00e0 la fonction d'assistant vocal et essayez \u00e0 nouveau de convertir le texte en parole.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. S'il existe une option pour s\u00e9lectionner des voix, assurez-vous de choisir le pack de voix que vous venez de t\u00e9l\u00e9charger (comme Sin-ji).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

Si cette \u00e9tape a r\u00e9solu le probl\u00e8me, f\u00e9licitations\u00a0! Vous pouvez continuer \u00e0 utiliser la fonction vocale. Si cela ne fonctionne toujours pas, continuez avec les \u00e9tapes ci-dessous\u00a0!<\/p>\n

Step 2: Test Mac’s Speech Function Using Terminalt Here<\/h2>\n

Si la mise \u00e0 jour des packs vocaux ne permet toujours pas la conversion vocale, il se peut qu'il y ait un probl\u00e8me avec la fonctionnalit\u00e9 vocale de Mac. Nous pouvons tester cela avec la commande \u00ab\u00a0dire\u00a0\u00bb int\u00e9gr\u00e9e de Mac. Pas d'inqui\u00e9tude, c'est simple\u00a0!<\/p>\n

1. Ouvrez le terminal<\/p>\n

a. Trouver [Terminal] <\/b>dans votre Mac [Applications]<\/b> > [Utilitaires]<\/b> dossier et double-cliquez pour l'ouvrir.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Ou utilisez la recherche Spotlight (appuyez sur Commande + Espace et tapez \u00ab Terminal \u00bb).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

2. Liste des packs vocaux disponibles<\/strong><\/p>\n

a. Dans le Terminal, entrez la commande suivante et appuyez sur Entr\u00e9e\u00a0:<\/p>\n

\n\t\t\t\t\n\t\t\t\t\tdire -v "?"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf Cela affichera une liste des packs vocaux install\u00e9s sur votre Mac<\/p>\n
\n\n\n
<\/p>\n\n\n\n
<\/p>\n\n\n\n\n\n
<\/p>\n\n\n\n
<\/p>\n\n\n<\/p>\n
\u25cf Notez le nom du pack de voix que vous souhaitez utiliser (comme Sin-ji ou Ting-Ting).<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"
\n\t\t\u00a03.\u00a0 Test Speech: Enter the following command to have Mac speak a sentence:\t\t<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdire -v Sin-ji "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf\u00a0This will make the Sin-ji voice pack say “Hello, this is a test.” If you hear sound, the voice pack is working fine!<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
\u25cf\u00a0If you want to try saving it as an audio file, enter:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdire -v Sin-ji -o test.aiff "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
\u25cf\u00a0Then open [<\/b>Chercheur]<\/b>, recherchez \u00ab test.aiff \u00bb dans votre dossier personnel (g\u00e9n\u00e9ralement votre dossier de nom d'utilisateur) et double-cliquez pour le lire.<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
4.\u00a0 Try Different Voice Packs: If Sin-ji doesn’t produce sound, try other voice packs, such as:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdire -v Ting-Ting "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf\u00a0Or use an English voice:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdire -v Ava "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
Si le test du terminal produit un son, la fonction vocale du Mac fonctionne normalement et le probl\u00e8me peut provenir du logiciel Flip PDF Plus. Passez \u00e0 l'\u00e9tape 3. <\/p>\n
S'il n'y a aucun son du tout, il peut s'agir d'un probl\u00e8me de pack vocal ou de syst\u00e8me Mac. Passez \u00e0 l'\u00e9tape 4.<\/p>\n
\u00c9tape 3\u00a0: V\u00e9rifiez les param\u00e8tres Flip PDF Plus<\/h2>\n
Si la commande Terminal dit qu'elle fonctionne normalement mais que Flip PDF Plus ne fonctionne toujours pas, il peut y avoir un probl\u00e8me de configuration logicielle\u00a0:<\/p>\n
    \n
  1. V\u00e9rifier la s\u00e9lection vocale<\/b>
    a. Ouvrez Flip PDF Plus et recherchez l\u2019interface des param\u00e8tres de l\u2019assistant vocal.
    b. Recherchez les options qui vous permettent de s\u00e9lectionner des voix (telles que Sin-ji, Ting-Ting ou Ava).
    c. Choisissez un pack vocal que vous avez test\u00e9 et dont vous avez confirm\u00e9 le fonctionnement dans Terminal.<\/li>\n
  2. V\u00e9rifier le chemin de sauvegarde<\/b>
    a. Assurez-vous que le dossier dans lequel le logiciel enregistre les fichiers MP3 (tels que Bureau ou Documents) dispose de suffisamment d'espace.
    b. Si possible, essayez de passer \u00e0 un autre dossier (par exemple en s\u00e9lectionnant directement \u00ab\u00a0Bureau\u00a0\u00bb).<\/li>\n
  3. Mettre \u00e0 jour le logiciel<\/b>
    a. Ouvrez Flip PDF Plus et v\u00e9rifiez les notifications de mise \u00e0 jour.
    b. Ou visitez\u00a0le site officiel<\/a>\u00a0pour voir s'il existe une version plus r\u00e9cente disponible pour t\u00e9l\u00e9chargement et installation.<\/li>\n
  4. Contacter le support<\/b>
    a. If it still doesn’t work, reply to your support ticket.
    b. Tell our support team: You’ve updated the voice packs and the Terminal say command works (if it does).
    \u00a0 i. Messages d\u2019erreur sp\u00e9cifiques dans le logiciel (tels que des fen\u00eatres contextuelles d\u2019erreur).
    \u00a0 ii. Vos versions de syst\u00e8me et de logiciel.<\/li>\n<\/ol>\n
    \u00c9tape 4\u00a0: Si le terminal n'\u00e9met pas de son<\/h2>\n
    Si vous n'entendez pas de son m\u00eame lorsque vous utilisez la commande say dans Terminal, ou si aucun fichier audio n'est g\u00e9n\u00e9r\u00e9, il peut y avoir un probl\u00e8me avec les packs vocaux ou le syst\u00e8me de Mac\u00a0:<\/p>\n
      \n
    1. V\u00e9rifier les param\u00e8tres syst\u00e8me<\/b>
      a. Retour \u00e0 [[Param\u00e8tres syst\u00e8me] > [Accessibilit\u00e9] > [Contenu parl\u00e9]<\/b> et assurer [Voix du syst\u00e8me] <\/b>a un pack vocal valide s\u00e9lectionn\u00e9.
      b. Essayez d\u2019utiliser la voix par d\u00e9faut de Siri ou d\u2019Ava pour voir si elles fonctionnent.<\/li>\n
    2. Red\u00e9marrer le Mac<\/b>
      a. Parfois, un red\u00e9marrage peut r\u00e9soudre des probl\u00e8mes mineurs du syst\u00e8me. Apr\u00e8s le red\u00e9marrage, r\u00e9essayez la commande Terminal\u00a0:<\/li>\n<\/ol>\n
      \n\t\t\t\t\n\t\t\t\t\tdire -v Sin-ji "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
        \n
      1. V\u00e9rifier les autorisations<\/b>:\n
          \n
        1. Aller \u00e0 [<\/b>System Settings] > [\u00a0Security &\u00a0Privacy] > [Files and Folders]<\/b> et assurez-vous que Flip PDF Plus et Terminal ont l'autorisation d'acc\u00e9der \u00e0 vos dossiers.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
          \t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
            \n
          1. Contacter l'assistance Apple<\/b>:
            a. Si la commande Terminal say ne r\u00e9pond pas du tout, il peut y avoir un probl\u00e8me avec la fonctionnalit\u00e9 vocale de macOS Sonoma 14.6.1.
            b. Visitez le site Web d'assistance officiel d'Apple et soumettez un probl\u00e8me, expliquant que vous n'obtenez aucun son avec la commande say sur le syst\u00e8me Sonoma 14.6.1.<\/li>\n<\/ol>\n
            R\u00e9sum\u00e9<\/h2>\n
              \n
            1. Tout d'abord, allez \u00e0 [<\/b>[Param\u00e8tres syst\u00e8me] > [Accessibilit\u00e9] > [Contenu parl\u00e9]<\/b> pour mettre \u00e0 jour ou t\u00e9l\u00e9charger des packs de voix (comme Sin-ji ou Ting-Ting), puis r\u00e9essayez dans Flip PDF Plus.<\/li>\n
            2. Si cela ne fonctionne pas, testez avec Terminal en utilisant la commande say, par exemple\u00a0:<\/li>\n<\/ol>\n
              \n\t\t\t\t\n\t\t\t\t\tdire -v Sin-ji "Bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
              Or save audio as *.wav format:<\/p>\n
              \n\t\t\t\t\n\t\t\t\t\tdire -v "Sin-ji" -o "filename.wav" --data-format=LEI16 "bonjour, ceci est un test"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
                \n
              1. Si le terminal fonctionne, v\u00e9rifiez les param\u00e8tres vocaux Flip PDF Plus ou contactez l'assistance.<\/li>\n
              2. Si Terminal n\u2019\u00e9met pas de son, v\u00e9rifiez les param\u00e8tres syst\u00e8me, red\u00e9marrez Mac ou contactez l\u2019assistance Apple.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"
                Step 1: Check and Update Voice Packs Mac’s built-in speech functionality (called say) requires voice packs to convert text to speech. If text-to-speech synthesis fails, it might be because the voice packs aren’t configured properly or need updating. Follow these steps: 1. Open System Settings a. Click the Apple logo in the top-left corner of […]<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[],"year_month":"2026-07","word_count":1027,"total_views":"33872","reactions":{"happy":"33","normal":"0","sad":"0"},"author_info":{"author_nicename":"zhusiying","author_url":"https:\/\/help.flipbuilder.com\/fr\/author\/zhusiying\/"},"doc_category_info":[{"term_name":"Design & Customize","term_url":"https:\/\/help.flipbuilder.com\/fr\/docs-category\/design-customize\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"\nHow to Fix Voice Assistant Issues in Flip PDF Plus (Pro\/Corp) on Mac - FlipBuilder Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/fr\/docs\/how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Voice Assistant Issues in Flip PDF Plus (Pro\/Corp) on Mac - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"Step 1: Check and Update Voice Packs Mac’s built-in speech functionality (called say) requires voice packs to convert text to speech. If text-to-speech synthesis fails, it might be because the voice packs aren’t configured properly or need updating. Follow these steps: 1. Open System Settings a. 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