{"id":25968,"date":"2025-07-28T03:35:21","date_gmt":"2025-07-28T03:35:21","guid":{"rendered":"https:\/\/help.flipbuilder.com\/?post_type=docs&p=25968"},"modified":"2026-07-15T03:34:29","modified_gmt":"2026-07-15T03:34:29","password":"","slug":"how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/es\/docs\/how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac\/","title":{"rendered":"C\u00f3mo solucionar problemas del Asistente de voz en Flip PDF Plus (Pro\/Corp) en Mac"},"content":{"rendered":"

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

Paso 1: comprobar y actualizar los paquetes de voz<\/h2>\n

La funci\u00f3n de voz integrada de Mac (llamada "say") requiere paquetes de voz para convertir texto a voz. Si la s\u00edntesis de texto a voz falla, podr\u00eda deberse a que los paquetes de voz no est\u00e1n configurados correctamente o necesitan actualizarse. Siga estos pasos:<\/p>\n

1. Abrir configuraci\u00f3n del sistema<\/strong><\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n

a. Haga clic en el logotipo de Apple en la esquina superior izquierda de la pantalla y seleccione [<\/b>[Configuraci\u00f3n del sistema]<\/strong> (o [Preferencias del Sistema] <\/b>dependiendo de tu versi\u00f3n de macOS).<\/p>\n

\"\"<\/p>\n

2. Navegar a Accesibilidad<\/strong><\/p>\n

a. En Configuraci\u00f3n del sistema, despl\u00e1cese hacia abajo para encontrar [Accesibilidad]<\/strong>\u00a0<\/p>\n

\u00a0<\/p>\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Haga clic en [Contenido hablado]<\/strong><\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

3. Comprobar la configuraci\u00f3n de voz<\/strong><\/p>\n

a. En el [Contenido hablado] <\/b>p\u00e1gina, localice la [Voz del sistema]<\/b> Men\u00fa desplegable.<\/p>\n

b. Haga clic en el men\u00fa desplegable para ver qu\u00e9 voz est\u00e1 seleccionada actualmente (como Ava, Siri o Sin-ji).<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

c. Haga clic [Personalizar]<\/b>\u00a0en el men\u00fa desplegable.<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

4. Personaliza los paquetes de voz<\/strong><\/p>\n

a. En la ventana emergente, ver\u00e1s una lista de paquetes de voces disponibles (como voces en ingl\u00e9s como Ava, voces en chino como Sin-ji, etc.).<\/p>\n

b. Marque los paquetes de voz que desea utilizar (recomendamos seleccionar Sin-ji u otros paquetes de voz chinos).<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

c. Haga clic en Aceptar y el sistema comenzar\u00e1 a descargar estos paquetes de voz (requiere conexi\u00f3n a Internet; el tiempo de descarga depende de la velocidad de su red).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

5. Confirmar la finalizaci\u00f3n de la descarga<\/strong><\/p>\n

a. Una vez completada la descarga, vuelva a la [Contenido hablado] <\/b>p\u00e1gina y seleccione el paquete de voz que acaba de descargar del men\u00fa desplegable.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Haga clic en el bot\u00f3n de reproducci\u00f3n que est\u00e1 al lado para probar si puede escuchar la voz.<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

6. Reintentar Flip PDF Plus<\/strong><\/p>\n

a. Abra Flip PDF Plus, vaya a la funci\u00f3n de asistente de voz e intente convertir texto a voz nuevamente.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. Si hay una opci\u00f3n para seleccionar voces, aseg\u00farate de elegir el paquete de voces que acabas de descargar (como Sin-ji).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

Si este paso solucion\u00f3 el problema, \u00a1enhorabuena! Puedes seguir usando la funci\u00f3n de voz. Si sigue sin funcionar, sigue los pasos a continuaci\u00f3n.<\/p>\n

Step 2: Test Mac’s Speech Function Using Terminalt Here<\/h2>\n

Si al actualizar los paquetes de voz a\u00fan no se activa la conversi\u00f3n de voz, podr\u00eda haber un problema con la funci\u00f3n de voz de Mac. Podemos probarlo con el comando "say" integrado en Mac. No te preocupes, \u00a1es muy f\u00e1cil!<\/p>\n

1. Abra la terminal<\/p>\n

a. Encuentra [Terminal] <\/b>en tu Mac [Aplicaciones]<\/b> > [Utilidades]<\/b> carpeta y haga doble clic para abrirla.<\/p>\n

\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n<\/p>\n

b. O utilice la b\u00fasqueda de Spotlight (presione Comando + Espacio y escriba \u201cTerminal\u201d).<\/p>\n

\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

2. Lista de paquetes de voz disponibles<\/strong><\/p>\n

a. En la Terminal, ingrese el siguiente comando y presione Enter:<\/p>\n

\n\t\t\t\t\n\t\t\t\t\tdecir -v "?"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf Esto mostrar\u00e1 una lista de paquetes de voz instalados en tu Mac<\/p>\n
\n\n\n
<\/p>\n\n\n\n
<\/p>\n\n\n\n\n\n
<\/p>\n\n\n\n
<\/p>\n\n\n<\/p>\n
\u25cf Anota el nombre del paquete de voz que quieres usar (como Sin-ji o Ting-Ting).<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"
\n\t\t\u00a03.\u00a0 Test Speech: Enter the following command to have Mac speak a sentence:\t\t<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdecir -v Sin-ji "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf\u00a0This will make the Sin-ji voice pack say “Hello, this is a test.” If you hear sound, the voice pack is working fine!<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
\u25cf\u00a0If you want to try saving it as an audio file, enter:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdecir -v Sin-ji -o test.aiff "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
\u25cf\u00a0Then open [<\/b>Descubridor]<\/b>, busque \u201ctest.aiff\u201d en su carpeta de inicio (generalmente la carpeta de su nombre de usuario) y haga doble clic para reproducirlo.<\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
4.\u00a0 Try Different Voice Packs: If Sin-ji doesn’t produce sound, try other voice packs, such as:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdecir -v Ting-Ting "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
\u25cf\u00a0Or use an English voice:<\/p>\n
\n\t\t\t\t\n\t\t\t\t\tdecir -v Ava "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
Si la prueba de Terminal produce sonido, la funci\u00f3n de voz de Mac est\u00e1 funcionando normalmente y el problema podr\u00eda estar en el software Flip PDF Plus; salte al Paso 3. <\/p>\n
Si no hay ning\u00fan sonido, podr\u00eda deberse a un paquete de voz o a un problema del sistema Mac: salte al Paso 4.<\/p>\n
Paso 3: Verifique la configuraci\u00f3n del Flip PDF Plus<\/h2>\n
Si el comando dice que la Terminal funciona normalmente pero Flip PDF Plus a\u00fan no funciona, es posible que haya un problema de configuraci\u00f3n del software:<\/p>\n
    \n
  1. Comprobar selecci\u00f3n de voz<\/b>
    a. Abra Flip PDF Plus y busque la interfaz de configuraci\u00f3n del asistente de voz.
    b. Busque opciones que le permitan seleccionar voces (como Sin-ji, Ting-Ting o Ava).
    c. Elija un paquete de voces que haya probado y confirmado que funciona en la Terminal.<\/li>\n
  2. Comprobar ruta de guardado<\/b>
    a. Aseg\u00farese de que la carpeta donde el software guarda los archivos MP3 (como Escritorio o Documentos) tenga suficiente espacio.
    b. Si es posible, intenta cambiar a otra carpeta (por ejemplo, seleccionando directamente \u201cEscritorio\u201d).<\/li>\n
  3. Actualizar software<\/b>
    a. Abra Flip PDF Plus y busque notificaciones de actualizaci\u00f3n.
    b. O visite\u00a0el sitio web oficial<\/a>\u00a0para ver si hay una versi\u00f3n m\u00e1s nueva disponible para descargar e instalar.<\/li>\n
  4. Contactar con soporte t\u00e9cnico<\/b>
    a. If it still doesn’t work, reply to your support ticket.
    b. Tell our support team: You’ve updated the voice packs and the Terminal say command works (if it does).
    \u00a0 i. Mensajes de error espec\u00edficos en el software (como cualquier ventana emergente de error).
    \u00a0 ii. Su sistema y versiones de software.<\/li>\n<\/ol>\n
    Paso 4: Si la terminal tampoco tiene sonido<\/h2>\n
    Si no puede escuchar el sonido incluso cuando usa el comando say en la Terminal, o no se generan archivos de audio, es posible que haya un problema con los paquetes de voz o el sistema de Mac:<\/p>\n
      \n
    1. Comprobar la configuraci\u00f3n del sistema<\/b>
      a. Regresar a [Configuraci\u00f3n del sistema] > [Accesibilidad] > [Contenido hablado]<\/b> y asegurar [Voz del sistema] <\/b>tiene un paquete de voz v\u00e1lido seleccionado.
      b. Intente usar la voz predeterminada de Siri o la voz de Ava para ver si funcionan.<\/li>\n
    2. Reiniciar Mac<\/b>
      a. A veces, reiniciar puede resolver problemas menores del sistema. Despu\u00e9s de reiniciar, vuelva a intentar el comando de la Terminal:<\/li>\n<\/ol>\n
      \n\t\t\t\t\n\t\t\t\t\tdecir -v Sin-ji "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
        \n
      1. Comprobar permisos<\/b>:\n
          \n
        1. Ir [<\/b>System Settings] > [\u00a0Security &\u00a0Privacy] > [Files and Folders]<\/b> y aseg\u00farese de que tanto Flip PDF Plus como Terminal tengan permiso para acceder a sus carpetas.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
          \t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
            \n
          1. Contactar con el soporte t\u00e9cnico de Apple<\/b>:
            a. Si el comando "say" de la Terminal no responde en absoluto, podr\u00eda haber un problema con la funcionalidad de voz de macOS Sonoma 14.6.1.
            b. Visite el sitio web de soporte oficial de Apple y env\u00ede un problema, explicando que no obtiene sonido con el comando "say" en el sistema Sonoma 14.6.1.<\/li>\n<\/ol>\n
            Resumen<\/h2>\n
              \n
            1. Primero, ve a [<\/b>Configuraci\u00f3n del sistema] > [Accesibilidad] > [Contenido hablado]<\/b> para actualizar o descargar paquetes de voces (como Sin-ji o Ting-Ting), vuelva a intentarlo en Flip PDF Plus.<\/li>\n
            2. Si eso no funciona, prueba con la Terminal usando el comando say, como por ejemplo:<\/li>\n<\/ol>\n
              \n\t\t\t\t\n\t\t\t\t\tdecir -v Sin-ji "Hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
              Or save audio as *.wav format:<\/p>\n
              \n\t\t\t\t\n\t\t\t\t\tdecir -v "Sin-ji" -o "filename.wav" --data-format=LEI16 "hola, esto es una prueba"\n\t\t\t\t<\/code>\n\t\t\t<\/pre>\n
                \n
              1. Si la Terminal funciona, verifique la configuraci\u00f3n de voz de Flip PDF Plus o comun\u00edquese con el soporte t\u00e9cnico.<\/li>\n
              2. Si la Terminal tampoco tiene sonido, verifique la configuraci\u00f3n del sistema, reinicie Mac o comun\u00edquese con el soporte t\u00e9cnico de Apple.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"
                Step 1: Check and Update Voice Packs Mac’s built-in speech functionality (called say) requires voice packs to convert text to speech. If text-to-speech synthesis fails, it might be because the voice packs aren’t configured properly or need updating. Follow these steps: 1. Open System Settings a. Click the Apple logo in the top-left corner of […]<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[],"year_month":"2026-07","word_count":1027,"total_views":"33852","reactions":{"happy":"33","normal":"0","sad":"0"},"author_info":{"author_nicename":"zhusiying","author_url":"https:\/\/help.flipbuilder.com\/es\/author\/zhusiying\/"},"doc_category_info":[{"term_name":"Design & Customize","term_url":"https:\/\/help.flipbuilder.com\/es\/docs-category\/design-customize\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"\nHow to Fix Voice Assistant Issues in Flip PDF Plus (Pro\/Corp) on Mac - FlipBuilder Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/es\/docs\/how-to-fix-voice-assistant-issues-in-flip-pdf-plus-pro-corp-on-mac\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Voice Assistant Issues in Flip PDF Plus (Pro\/Corp) on Mac - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"Step 1: Check and Update Voice Packs Mac’s built-in speech functionality (called say) requires voice packs to convert text to speech. 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