{"id":23746,"date":"2022-01-26T02:35:32","date_gmt":"2022-01-26T02:35:32","guid":{"rendered":"https:\/\/cms.flipbuilder.com\/?post_type=docs&p=23746"},"modified":"2026-07-15T04:41:56","modified_gmt":"2026-07-15T04:41:56","password":"","slug":"how-do-i-report-an-issue-or-feedback-in-flip-pdf","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/de\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/","title":{"rendered":"Wie melde ich ein Problem oder Feedback in Flip PDF Plus"},"content":{"rendered":"

Mit der Funktion [Feedback] k\u00f6nnen Sie Ihr Feedback zu den Problemen hinterlassen, auf die Sie bei der Verwendung gesto\u00dfen sind. Sie k\u00f6nnen Ihr Feedback ganz einfach teilen, indem Sie uns die Protokolldateien, relevante Screenshots und die Anfragen oder Kommentare zum Programm senden.<\/p>\n

Hier sind drei M\u00f6glichkeiten, wie Sie ein Problem oder Feedback in Flip PDF Plus melden k\u00f6nnen.<\/p>\n

Methode 1: Klicken Sie auf \u201eProblem melden\u201c, wenn Sie auf eine Fehlermeldung sto\u00dfen<\/h4>\n

Wenn w\u00e4hrend der Verwendung des Programms eine Fehlermeldung angezeigt wird, klicken Sie bitte auf \u201eDiesen Fehler melden\u201c und \u00f6ffnen Sie das [Feedback], um die Situation zu beschreiben, auf die Sie gesto\u00dfen sind.<\/p>\n

\"Feedback\"
\n\"Melden<\/p>\n

Methode 2: Klicken Sie in der Men\u00fcleiste auf [Feedback].<\/h4>\n

Sie k\u00f6nnen auch Feedback zur Software geben, indem Sie in der Men\u00fcleiste auf [Feedback] klicken, um uns Unklarheiten oder Probleme mitzuteilen, auf die Sie bei der Erstellung Ihrer B\u00fccher gesto\u00dfen sind. Nachdem Sie auf [Feedback] geklickt haben, sehen Sie ein Popup-Fenster, wie in der folgenden Abbildung gezeigt.<\/p>\n

Ihr Feedback besteht aus f\u00fcnf verschiedenen Komponenten.<\/p>\n

(1) Zufriedenheit. Sie k\u00f6nnen w\u00e4hlen, ob Sie zufrieden oder unzufrieden sind.<\/p>\n

(2) Beschreibung. Sie k\u00f6nnen jede Anfrage oder Anmerkung zu den Funktionen in das Leerfeld schreiben.<\/p>\n

(3)Ihre E-Mail. Bitte hinterlassen Sie Ihre E-Mail-Adresse, damit wir Sie kontaktieren k\u00f6nnen, falls wir Fragen haben.<\/p>\n

(4) Flip PDF Plus-Protokolldateien. Sie k\u00f6nnen Ihre Flip PDF Plus-Protokolldateien anh\u00e4ngen, damit wir nachvollziehen k\u00f6nnen, was passiert ist, darunter die Protokolldatei, die Datei config.txt, ein PNG-Bild der ersten Seite Ihres Flipbooks und die Datei system.js.<\/p>\n

\"Flip<\/p>\n

(5) Screenshot oder mehr Bilder. Unser System erstellt automatisch einen Screenshot f\u00fcr Sie. Sie k\u00f6nnen auch weitere Bilder hinzuf\u00fcgen, damit wir mehr Details \u00fcber Ihre Schwierigkeiten erfahren.<\/p>\n

Nachdem Sie best\u00e4tigt haben, dass die eingegebenen Informationen korrekt sind, k\u00f6nnen Sie auf \u201eSenden\u201c klicken, um Ihr Feedback zu melden.<\/p>\n

\"\"<\/p>\n

Methode 3: Exportieren Sie die Protokolldatei und senden Sie uns eine E-Mail<\/h4>\n

Export the log file to the local directory.<\/p>\n

Klicken Sie auf \u201eFeedback\u201c > Klicken Sie auf \u201eFlip PDF Plus-Protokolldateien\u201c > Exportieren und speichern Sie die Protokolldateien.<\/p>\n

\"Protokolldateien<\/p>\n

Die Datei, die Sie exportiert haben, ist ein ZIP-Paket. Sie k\u00f6nnen weitere relevante Bilder zusammen als Anhang Ihrer E-Mail hinzuf\u00fcgen. Und dann send us the email<\/a>.<\/p>\n

\"E-Mail<\/p>","protected":false},"excerpt":{"rendered":"

Mit der Funktion [Feedback] k\u00f6nnen Sie Ihr Feedback zu den Problemen hinterlassen, auf die Sie bei der Verwendung gesto\u00dfen sind. Sie k\u00f6nnen Ihr Feedback ganz einfach teilen, indem Sie uns die Protokolldateien, relevante Screenshots und die Anfragen oder Kommentare zum Programm senden. Hier sind drei M\u00f6glichkeiten, wie Sie ein Problem oder Feedback in Flip PDF melden k\u00f6nnen [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[21],"doc_tag":[],"year_month":"2026-07","word_count":354,"total_views":"96613","reactions":{"happy":"3","normal":"0","sad":"16"},"author_info":{"author_nicename":"yokiahoke","author_url":"https:\/\/help.flipbuilder.com\/de\/author\/yokiahoke\/"},"doc_category_info":[{"term_name":"Report Issues","term_url":"https:\/\/help.flipbuilder.com\/de\/docs-category\/report-issues\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"\nHow do I report an issue or feedback in Flip PDF Plus - 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