{"id":23746,"date":"2022-01-26T02:35:32","date_gmt":"2022-01-26T02:35:32","guid":{"rendered":"https:\/\/cms.flipbuilder.com\/?post_type=docs&p=23746"},"modified":"2026-07-15T04:41:56","modified_gmt":"2026-07-15T04:41:56","password":"","slug":"how-do-i-report-an-issue-or-feedback-in-flip-pdf","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/cs\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/","title":{"rendered":"Jak nahl\u00e1s\u00edm probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF Plus"},"content":{"rendered":"

Funkce [Zp\u011btn\u00e1 vazba] v\u00e1m umo\u017e\u0148uje zanechat zp\u011btnou vazbu o probl\u00e9mech, se kter\u00fdmi jste se setkali v procesu pou\u017e\u00edv\u00e1n\u00ed. Svou zp\u011btnou vazbu m\u016f\u017eete snadno sd\u00edlet zasl\u00e1n\u00edm soubor\u016f protokolu, p\u0159\u00edslu\u0161n\u00fdch sn\u00edmk\u016f obrazovky a po\u017eadavk\u016f nebo koment\u00e1\u0159\u016f k programu.<\/p>\n

Zde jsou t\u0159i zp\u016fsoby, jak m\u016f\u017eete nahl\u00e1sit probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF Plus.<\/p>\n

Metoda 1: Kdy\u017e se objev\u00ed chybov\u00e1 v\u00fdzva, klikn\u011bte na \u201enahl\u00e1sit tento probl\u00e9m\u201c.<\/h4>\n

Pokud se b\u011bhem pou\u017e\u00edv\u00e1n\u00ed programu zobraz\u00ed v\u00fdzva k chyb\u011b, klikn\u011bte na \u201eNahl\u00e1sit tuto chybu\u201c a otev\u0159ete [Zp\u011btn\u00e1 vazba], kde pop\u00ed\u0161ete situaci, se kterou jste se setkali.<\/p>\n

\"Zp\u011btn\u00e1
\n\"Nahl\u00e1sit<\/p>\n

Metoda 2: Klikn\u011bte na [Feedback] na li\u0161t\u011b nab\u00eddek<\/h4>\n

M\u016f\u017eete n\u00e1m tak\u00e9 poskytnout zp\u011btnou vazbu k softwaru kliknut\u00edm na [Zp\u011btn\u00e1 vazba] na li\u0161t\u011b nab\u00eddek a sd\u011blit n\u00e1m jak\u00e9koli nejasnosti nebo probl\u00e9my, se kter\u00fdmi jste se setkali p\u0159i vytv\u00e1\u0159en\u00ed sv\u00fdch knih. Po kliknut\u00ed na [feedback] se zobraz\u00ed vyskakovac\u00ed okno, jak je zn\u00e1zorn\u011bno na n\u00e1sleduj\u00edc\u00edm obr\u00e1zku.<\/p>\n

Va\u0161e zp\u011btn\u00e1 vazba se skl\u00e1d\u00e1 z p\u011bti r\u016fzn\u00fdch slo\u017eek.<\/p>\n

(1) Spokojenost. M\u016f\u017eete si vybrat, zda jste spokojeni nebo nespokojeni.<\/p>\n

(2) Popis. Do pr\u00e1zdn\u00e9ho pole m\u016f\u017eete napsat jak\u00fdkoli po\u017eadavek nebo koment\u00e1\u0159 k funkc\u00edm.<\/p>\n

(3) V\u00e1\u0161 email. Zanechte pros\u00edm svou e-mailovou adresu, abychom v\u00e1s mohli kontaktovat v p\u0159\u00edpad\u011b jak\u00fdchkoli dotaz\u016f.<\/p>\n

(4) Soubory protokolu Flip PDF Plus. M\u016f\u017eete p\u0159ipojit sv\u00e9 soubory protokolu Flip PDF Plus, kter\u00e9 n\u00e1m pomohou pochopit, co se stalo, v\u010detn\u011b souboru protokolu, souboru config.txt, obr\u00e1zku PNG prvn\u00ed str\u00e1nky va\u0161eho flipbooku a souboru system.js.<\/p>\n

\"Soubory<\/p>\n

(5) Sn\u00edmek obrazovky nebo v\u00edce obr\u00e1zk\u016f. N\u00e1\u0161 syst\u00e9m za v\u00e1s automaticky po\u0159\u00edd\u00ed sn\u00edmek obrazovky. M\u016f\u017eete tak\u00e9 p\u0159idat v\u00edce obr\u00e1zk\u016f, abychom v\u011bd\u011bli v\u00edce podrobnost\u00ed o va\u0161ich pot\u00ed\u017e\u00edch.<\/p>\n

Po potvrzen\u00ed spr\u00e1vnosti zadan\u00fdch informac\u00ed m\u016f\u017eete kliknut\u00edm na \u201eOdeslat\u201c nahl\u00e1sit svou zp\u011btnou vazbu.<\/p>\n

\"\"<\/p>\n

Metoda 3: Exportujte soubor protokolu a po\u0161lete n\u00e1m e-mail<\/h4>\n

Export the log file to the local directory.<\/p>\n

Klikn\u011bte na \u201eZp\u011btn\u00e1 vazba\u201c> Klikn\u011bte na \u201eSoubory protokolu Flip PDF Plus\u201c >Exportovat a ulo\u017eit soubory protokolu.<\/p>\n

\"Exportovat<\/p>\n

Exportovan\u00fd soubor je bal\u00ed\u010dek zip. Jako p\u0159\u00edlohu e-mailu m\u016f\u017eete p\u0159idat dal\u0161\u00ed relevantn\u00ed obr\u00e1zky. A pak send us the email<\/a>.<\/p>\n

\"Poslat<\/p>","protected":false},"excerpt":{"rendered":"

Funkce [Zp\u011btn\u00e1 vazba] v\u00e1m umo\u017e\u0148uje zanechat zp\u011btnou vazbu o probl\u00e9mech, se kter\u00fdmi jste se setkali v procesu pou\u017e\u00edv\u00e1n\u00ed. Svou zp\u011btnou vazbu m\u016f\u017eete snadno sd\u00edlet zasl\u00e1n\u00edm soubor\u016f protokolu, p\u0159\u00edslu\u0161n\u00fdch sn\u00edmk\u016f obrazovky a po\u017eadavk\u016f nebo koment\u00e1\u0159\u016f k programu. Zde jsou t\u0159i zp\u016fsoby, jak m\u016f\u017eete nahl\u00e1sit probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[21],"doc_tag":[],"year_month":"2026-07","word_count":354,"total_views":"96686","reactions":{"happy":"3","normal":"0","sad":"16"},"author_info":{"author_nicename":"yokiahoke","author_url":"https:\/\/help.flipbuilder.com\/cs\/author\/yokiahoke\/"},"doc_category_info":[{"term_name":"Report Issues","term_url":"https:\/\/help.flipbuilder.com\/cs\/docs-category\/report-issues\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"18","user_login":"Joe","display_name":"Joe Wang","id":"18"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"\nHow do I report an issue or feedback in Flip PDF Plus - 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