{"id":23746,"date":"2022-01-26T02:35:32","date_gmt":"2022-01-26T02:35:32","guid":{"rendered":"https:\/\/cms.flipbuilder.com\/?post_type=docs&#038;p=23746"},"modified":"2023-04-14T03:34:20","modified_gmt":"2023-04-14T03:34:20","password":"","slug":"how-do-i-report-an-issue-or-feedback-in-flip-pdf","status":"publish","type":"docs","link":"https:\/\/help.flipbuilder.com\/cs\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/","title":{"rendered":"Jak nahl\u00e1s\u00edm probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF Plus"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"23746\" class=\"elementor elementor-23746\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ccf4e9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ccf4e9d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9e8576\" data-id=\"b9e8576\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1a4914 elementor-widget elementor-widget-text-editor\" data-id=\"d1a4914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Funkce [Zp\u011btn\u00e1 vazba] v\u00e1m umo\u017e\u0148uje zanechat zp\u011btnou vazbu o probl\u00e9mech, se kter\u00fdmi jste se setkali v procesu pou\u017e\u00edv\u00e1n\u00ed. Svou zp\u011btnou vazbu m\u016f\u017eete snadno sd\u00edlet zasl\u00e1n\u00edm soubor\u016f protokolu, p\u0159\u00edslu\u0161n\u00fdch sn\u00edmk\u016f obrazovky a po\u017eadavk\u016f nebo koment\u00e1\u0159\u016f k programu.<\/p><p>Zde jsou t\u0159i zp\u016fsoby, jak m\u016f\u017eete nahl\u00e1sit probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF Plus.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adfa90e elementor-widget elementor-widget-text-editor\" data-id=\"adfa90e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Metoda 1: Kdy\u017e se objev\u00ed chybov\u00e1 v\u00fdzva, klikn\u011bte na \u201enahl\u00e1sit tento probl\u00e9m\u201c.<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5481560 elementor-widget elementor-widget-text-editor\" data-id=\"5481560\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Pokud se b\u011bhem pou\u017e\u00edv\u00e1n\u00ed programu zobraz\u00ed v\u00fdzva k chyb\u011b, klikn\u011bte na \u201eNahl\u00e1sit tuto chybu\u201c a otev\u0159ete [Zp\u011btn\u00e1 vazba], kde pop\u00ed\u0161ete situaci, se kterou jste se setkali.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9507bbf elementor-widget elementor-widget-image\" data-id=\"9507bbf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Feedback.jpg\" title=\"\" alt=\"Zp\u011btn\u00e1 vazba\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ba4cf8 elementor-widget elementor-widget-image\" data-id=\"1ba4cf8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Report-This-Issue.jpg\" title=\"\" alt=\"Nahl\u00e1sit tento probl\u00e9m\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbfdbfc elementor-widget elementor-widget-text-editor\" data-id=\"fbfdbfc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Metoda 2: Klikn\u011bte na [Feedback] na li\u0161t\u011b nab\u00eddek<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b86e11 elementor-widget elementor-widget-text-editor\" data-id=\"4b86e11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>M\u016f\u017eete n\u00e1m tak\u00e9 poskytnout zp\u011btnou vazbu k softwaru kliknut\u00edm na [Zp\u011btn\u00e1 vazba] na li\u0161t\u011b nab\u00eddek a sd\u011blit n\u00e1m jak\u00e9koli nejasnosti nebo probl\u00e9my, se kter\u00fdmi jste se setkali p\u0159i vytv\u00e1\u0159en\u00ed sv\u00fdch knih. Po kliknut\u00ed na [feedback] se zobraz\u00ed vyskakovac\u00ed okno, jak je zn\u00e1zorn\u011bno na n\u00e1sleduj\u00edc\u00edm obr\u00e1zku.<\/p><p>Va\u0161e zp\u011btn\u00e1 vazba se skl\u00e1d\u00e1 z p\u011bti r\u016fzn\u00fdch slo\u017eek.<\/p><p>(1) Spokojenost. M\u016f\u017eete si vybrat, zda jste spokojeni nebo nespokojeni.<\/p><p>(2) Popis. Do pr\u00e1zdn\u00e9ho pole m\u016f\u017eete napsat jak\u00fdkoli po\u017eadavek nebo koment\u00e1\u0159 k funkc\u00edm.<\/p><p>(3) V\u00e1\u0161 email. Zanechte pros\u00edm svou e-mailovou adresu, abychom v\u00e1s mohli kontaktovat v p\u0159\u00edpad\u011b jak\u00fdchkoli dotaz\u016f.<\/p><p>(4) Soubory protokolu Flip PDF Plus. M\u016f\u017eete p\u0159ipojit sv\u00e9 soubory protokolu Flip PDF Plus, kter\u00e9 n\u00e1m pomohou pochopit, co se stalo, v\u010detn\u011b souboru protokolu, souboru config.txt, obr\u00e1zku PNG prvn\u00ed str\u00e1nky va\u0161eho flipbooku a souboru system.js.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88381d5 elementor-widget elementor-widget-image\" data-id=\"88381d5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Flip-PDF-Plus-Log-Files.jpg\" title=\"\" alt=\"Soubory protokolu Flip PDF Plus\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aac6a0 elementor-widget elementor-widget-text-editor\" data-id=\"5aac6a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>(5) Sn\u00edmek obrazovky nebo v\u00edce obr\u00e1zk\u016f. N\u00e1\u0161 syst\u00e9m za v\u00e1s automaticky po\u0159\u00edd\u00ed sn\u00edmek obrazovky. M\u016f\u017eete tak\u00e9 p\u0159idat v\u00edce obr\u00e1zk\u016f, abychom v\u011bd\u011bli v\u00edce podrobnost\u00ed o va\u0161ich pot\u00ed\u017e\u00edch.<\/p><p>Po potvrzen\u00ed spr\u00e1vnosti zadan\u00fdch informac\u00ed m\u016f\u017eete kliknut\u00edm na \u201eOdeslat\u201c nahl\u00e1sit svou zp\u011btnou vazbu.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f928eb8 elementor-widget elementor-widget-image\" data-id=\"f928eb8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Add-Screenshot.jpg\" title=\"\" alt=\"P\u0159idat sn\u00edmek obrazovky\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7beaa4 elementor-widget elementor-widget-text-editor\" data-id=\"d7beaa4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Metoda 3: Exportujte soubor protokolu a po\u0161lete n\u00e1m e-mail<\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f2a21 elementor-widget elementor-widget-text-editor\" data-id=\"c3f2a21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Exportujte soubor protokolu do m\u00edstn\u00edho adres\u00e1\u0159e.<\/p><p>Klikn\u011bte na \u201eZp\u011btn\u00e1 vazba\u201c&gt; Klikn\u011bte na \u201eSoubory protokolu Flip PDF Plus\u201c &gt;Exportovat a ulo\u017eit soubory protokolu.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b99cd55 elementor-widget elementor-widget-image\" data-id=\"b99cd55\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Export-Log-Files.jpg\" title=\"\" alt=\"Exportovat soubory protokolu\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-141f1bc elementor-widget elementor-widget-text-editor\" data-id=\"141f1bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Exportovan\u00fd soubor je bal\u00ed\u010dek zip. Jako p\u0159\u00edlohu e-mailu m\u016f\u017eete p\u0159idat dal\u0161\u00ed relevantn\u00ed obr\u00e1zky. A pak\u00a0<a href=\"https:\/\/www.flipbuilder.com\/ticket\/\" target=\"_blank\" rel=\"noopener\">po\u0161lete n\u00e1m e-mail<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-856f0c2 elementor-widget elementor-widget-image\" data-id=\"856f0c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Send-Email.jpg\" title=\"\" alt=\"Poslat e-mailem\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Funkce [Zp\u011btn\u00e1 vazba] v\u00e1m umo\u017e\u0148uje zanechat zp\u011btnou vazbu o probl\u00e9mech, se kter\u00fdmi jste se setkali v procesu pou\u017e\u00edv\u00e1n\u00ed. Svou zp\u011btnou vazbu m\u016f\u017eete snadno sd\u00edlet zasl\u00e1n\u00edm soubor\u016f protokolu, p\u0159\u00edslu\u0161n\u00fdch sn\u00edmk\u016f obrazovky a po\u017eadavk\u016f nebo koment\u00e1\u0159\u016f k programu. Zde jsou t\u0159i zp\u016fsoby, jak m\u016f\u017eete nahl\u00e1sit probl\u00e9m nebo zp\u011btnou vazbu v Flip PDF [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[21],"doc_tag":[],"year_month":"2026-04","word_count":354,"total_views":"88952","reactions":{"happy":"3","normal":"0","sad":"15"},"author_info":{"author_nicename":"yokiahoke","author_url":"https:\/\/help.flipbuilder.com\/cs\/author\/yokiahoke\/"},"doc_category_info":[{"term_name":"Report Issues","term_url":"https:\/\/help.flipbuilder.com\/cs\/docs-category\/report-issues\/"}],"doc_tag_info":[],"author_list":[{"ID":"6","user_login":"Andy","display_name":"Andy","id":"6"},{"ID":"13","user_login":"helpfber","display_name":"help fber","id":"13"},{"ID":"9","user_login":"Jacky","display_name":"Jacky","id":"9"},{"ID":"4","user_login":"Jasmin","display_name":"Jasmin","id":"4"},{"ID":"10","user_login":"Lynn","display_name":"Lynn","id":"10"},{"ID":"11","user_login":"manxia","display_name":"manxia","id":"11"},{"ID":"8","user_login":"Shero","display_name":"Shero","id":"8"},{"ID":"3","user_login":"Taby","display_name":"Taby","id":"3"},{"ID":"15","user_login":"WP Dev","display_name":"WP Dev","id":"15"},{"ID":"14","user_login":"yihuang","display_name":"yihuang","id":"14"},{"ID":"5","user_login":"yokiahoke","display_name":"yokiahoke","id":"5"},{"ID":"2","user_login":"Yuki","display_name":"Yuki","id":"2"},{"ID":"17","user_login":"Yvette","display_name":"Yvette","id":"17"},{"ID":"16","user_login":"ZhuSiYing","display_name":"ZhuSiYing","id":"16"}],"knowledge_base_info":[],"knowledge_base_slug":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I report an issue or feedback in Flip PDF Plus - FlipBuilder Help Center<\/title>\n<meta name=\"description\" content=\"You can easily share your feedback by sending us the log files, relevant screenshots and the requests or comments about the program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.flipbuilder.com\/cs\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I report an issue or feedback in Flip PDF Plus - FlipBuilder Help Center\" \/>\n<meta property=\"og:description\" content=\"You can easily share your feedback by sending us the log files, relevant screenshots and the requests or comments about the program.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.flipbuilder.com\/cs\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/\" \/>\n<meta property=\"og:site_name\" content=\"FlipBuilder Help Center\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-14T03:34:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cms.flipbuilder.com\/wp-content\/uploads\/2022\/01\/Feedback.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.flipbuilder.com\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/\",\"url\":\"https:\/\/help.flipbuilder.com\/docs\/how-do-i-report-an-issue-or-feedback-in-flip-pdf\/\",\"name\":\"How do I report an issue or feedback in Flip PDF Plus - 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